Frequently Asked Questions about PE-DESIGN Software

General & Basic Questions

What is PE-DESIGN?
PE-DESIGN is a comprehensive software suite from Brother, created for designing, editing, and creating digital embroidery files. It allows you to convert your own images and illustrations into stitch-ready files, create professional lettering, modify existing designs, and fully customize your embroidery projects.

What is the main difference between PE-DESIGN 11 and PE-DESIGN Plus 2?
Simply put, PE-DESIGN 11 is the complete, professional version that includes all features, most notably the advanced manual “Digitizing” tools for creating designs from scratch. In contrast, PE-DESIGN Plus 2 is a more streamlined version focused on editing existing designs, working with fonts, and merging design elements. It does not have the advanced manual digitizing capabilities.

Who is this software for?
PE-DESIGN is ideal for a wide range of users, including:

  • Advanced Hobbyists: Those who want to go beyond pre-made designs and create their own unique embroidery.

  • Small Business Owners: Professionals who offer custom embroidery services and need to create logos, names, and custom artwork for clients.

  • Creative Designers: Artists who want to transform their digital art into physical, embroidered pieces.

Compatibility & Requirements

Does PE-DESIGN run on a Mac?
PE-DESIGN is designed to run natively on the Windows operating system. There is no official version for macOS. However, Mac users can run the software by using a program like Parallels Desktop or by installing Windows on their Mac using Boot Camp.

Can I use the designs I create with non-Brother embroidery machines?
Yes. While the software’s native format is .PES (for Brother machines), PE-DESIGN allows you to export your designs in many other popular formats compatible with machines from other brands, such as .DST, .JEF, .HUS, and more. You can check your embroidery machine’s manual to confirm which file format it supports.

What are the system requirements to run the software?
Requirements may vary slightly by version, but generally, for PE-DESIGN 11 you will need:

  • Operating System: Windows 8.1, 10, or 11.

  • Processor: 1GHz or faster.

  • Memory (RAM): 4GB or more is recommended.

  • Hard Disk Space: At least 1GB of free space.

  • USB Port: Required for the security dongle.

Features & Functions

Can I convert a regular image (like a JPG) into an embroidery design?
Yes, this is one of the software’s most powerful features. PE-DESIGN 11 includes “Auto Punch” and “PhotoStitch” functions that automatically convert digital images into embroidery. For the best results, it’s recommended to start with a high-quality, clear image. You may also need to perform some manual edits to perfect the final design.

What is the USB Dongle and why do I need it?
The USB Dongle is a security device that comes with the software package. Its main purpose is to serve as a key to unlock the software and verify that you own a legitimate license. The dongle must be plugged into your computer’s USB port for the software to run.

Can I create my own fonts or use my computer’s fonts (TrueType Fonts)?
Yes. The software includes a large library of built-in fonts optimized for embroidery. Additionally, it has a feature that allows you to convert any TrueType Font installed on your Windows system into embroidery stitches, giving you unlimited lettering possibilities.

Purchasing & Support

Is the software a one-time purchase or a subscription?
PE-DESIGN is a one-time purchase. Once you buy a license, you own it permanently. There are no recurring monthly or annual subscription fees.

I have an older version. Can I upgrade to the latest version at a discount?
Yes, Brother typically offers “Upgrade Kits” for users who own a recent older version (like PE-DESIGN 10 or NEXT). These kits are sold at a lower price than the full new version. Check with your authorized Brother dealer to confirm if your version is eligible for an upgrade.

Where can I get help if I run into a technical problem?
For support, you can try the following resources:

  1. User Manual: The software comes with an in-depth instructional manual.

  2. Official Brother Support Website: You can find software updates, FAQs, and support articles here.

  3. Online Communities: YouTube channels and Facebook groups dedicated to PE-DESIGN are great places to find tutorials and ask questions.

  4. Your Authorized Dealer: The store where you purchased the software can often provide initial technical support.