Thank you for choosing pe-design11.com.
As we specialize in digital software products, we want to make our delivery process as clear as possible. Please read the following policy regarding the “shipping” of your digital purchase.
1. Digital Delivery Only
All products sold on pe-design11.com are digital goods. This means there is no physical shipping. You will not receive a CD, USB drive, or any other physical package in the mail.
All products are delivered electronically via email.
2. How You Will Receive Your Order
Once your payment has been successfully processed and confirmed, you will automatically receive an email from us. This email will be sent to the address you provided during the checkout process.
This email will contain:
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Your unique product activation key.
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A secure link to download the software.
3. Delivery Timeframe
Our delivery system is automated. In most cases, you will receive the delivery email within minutes of completing your purchase.
Please allow up to 30 minutes for the email to arrive, as payment processing or system delays can occasionally occur.
4. Haven’t Received Your Email?
If you have not received your delivery email after 30 minutes, please follow these steps:
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Check Your Spam/Junk Folder: This is the most common reason for a missing delivery email. Please check your spam, junk, or promotions folder thoroughly.
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Verify Your Email Address: Ensure that the email address you entered during checkout was correct.
If you have checked your spam folder and confirmed your email address was correct but still have not received the email, please contact our support team.
5. Contact Us
If you encounter any issues with receiving your digital purchase, please do not hesitate to contact us. We are here to help ensure you get your product promptly.
Email: support@pe-design11.com